Support

Comprehensive, Accessible Support

One Touch EMR is designed to be so simple and intuitive that you can use it right out of the box. However, just in case you need us, we offer comprehensive training and support in various formats designed for different types of learners.

One Touch EMR - Support Chat
  • Role-Based Help Videos - Short and simple. We know your role when you log in and give you access to videos designed to quickly demonstrate the tasks you perform every day.
  • Call Me Now - Help is at the touch of a finger. Click this button and someone who knows your specific role and needs will call you back within just a few minutes to guide you through.
  • We Drive - Let us take the screen and help you navigate. We can teach you the most efficient ways to use the system to get your tasks done in record time.
  • Phone Support - Call us at 1-800-41-TOUCH (ext. #2) anytime during working hours to have your simple and complex questions answered immediately.
  • In Your Office - At your request, One Touch staff or your VAR will come to your site and train your team in comprehensive mastery of One Touch EMR.

Latest News

App Store Approval!

Our native App is approved by Apple
and is freely available!