Comprehensive, Accessible Support

One Touch EMR is designed to be so simple and intuitive that you can use it right out of the box. However, just in case you need us, we offer comprehensive training and support in various formats designed for different types of learners.

  • Phone Support - Call us at 1-800-41-TOUCH (ext. #2) anytime during working hours to have your simple and complex questions answered immediately.
  • Email Support - Send us an email to for our support team to assist you as quickly as possible.
  • Live Chat Support - During business hours you can Click Here for a Live chat session.
  • How we can assist you

  • Role-Based Help Videos - Short and simple. We know your role when you log in and give you access to videos designed to quickly demonstrate the tasks you perform every day.
  • We Drive - Let us take the screen and help you navigate. We can teach you the most efficient ways to use the system to get your tasks done in record time.
  • In Your Office - At your request, One Touch staff or your VAR will come to your site and train your team in comprehensive mastery of One Touch EMR.